How can we help?

Open My Tickets after logging in with the same phone number or email you booked with. Tickets are also emailed to you. Each ticket has its own QR code.

Online payments usually confirm within a minute. For direct UPI payments the organizer confirms your payment, normally within a few hours. If money was deducted and no ticket arrives, message us with your order ID or UPI reference and we'll sort it out. Failed payments are refunded automatically in 5–7 working days.

Yes. At checkout, add each person's name. Every ticket gets its own QR code, and you can forward it to them.

No. Show the QR code on your phone at the gate. It works offline, so save a screenshot if the venue has poor network.

Go to My Tickets, open the ticket and tap Request refund. Whether you can get one depends on the event's refund policy, shown on the event page. If an event is cancelled you're refunded automatically.

Online payments go back to your original payment method within 5–7 working days after processing. For direct UPI payments the organizer sends the money back, usually within 5 working days.

Your ticket stays valid for the new date. If you can't make it, contact support within 7 days of the change notice.

At checkout, pick one of the offers shown for you or type a code and tap Apply. If a code can't be used, we tell you why, for example that it's for first bookings only or needs a minimum order. One coupon per order.

Share your code from Refer & earn. When a friend signs up with it, they get a welcome gift for their first booking. Once that booking is paid, you get a reward for your next booking. Rewards are single-use and expire after the number of days shown.

Your friend must enter your code before their first booking, and that booking must meet the minimum shown in Refer & earn. Direct UPI bookings count once the organizer confirms the payment. There's also a limit on rewards per person.

Wait 30 seconds and tap Resend. Check the number starts with +91 and that DND settings aren't blocking SMS. You can also log in with email and password.

Go to Settings → Account → Delete account. Your personal data is erased within 30 days, except records we must keep by law.

EEvento does. Buyers pay you the discounted price and EEvento pays you back the discount. You'll see what's due under Payouts. Discounts from coupons you create yourself come out of your sales.

Request access on the For organizers page. We verify every organizer and set up your account, usually within a day.

0% platform fee for early organizers during our launch offer. Free events are always free. Only standard payment gateway charges apply to online payments.

With direct UPI, buyers pay you straight into your UPI ID and you confirm each payment. Online card and net-banking payments are settled to your bank account by our payment partner.